Last Updated: July 30, 2025

Privacy Policy

At Webixlab, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Register for an account on our website
  • Subscribe to our newsletter
  • Contact us through our contact forms
  • Submit a project request
  • Download books or resources
  • Leave comments on our blog
  • Participate in surveys or promotions

This information may include:

  • Name and contact information (email address, phone number)
  • Company information
  • Project details and requirements
  • Payment information (processed securely through third-party providers)
  • Communication preferences

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and usage patterns:

  • IP address and location data
  • Browser type and version
  • Operating system
  • Pages visited and time spent on our site
  • Referring website
  • Device information

2. How We Use Your Information

We use the collected information for various purposes, including:

  • Service Delivery: To provide, maintain, and improve our services
  • Communication: To respond to your inquiries and provide customer support
  • Project Management: To understand your requirements and deliver custom solutions
  • Marketing: To send you newsletters, updates, and promotional materials (with your consent)
  • Analytics: To analyze website usage and improve user experience
  • Legal Compliance: To comply with applicable laws and regulations
  • Security: To protect against fraud and unauthorized access

Your Consent

By using our website and services, you consent to the collection and use of your information as described in this Privacy Policy. You may withdraw your consent at any time by contacting us.

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

Service Providers

We may share your information with trusted third-party service providers who assist us in:

  • Website hosting and maintenance
  • Email marketing services
  • Payment processing
  • Analytics and performance monitoring
  • Customer support tools

Legal Requirements

We may disclose your information if required by law or in response to:

  • Court orders or legal processes
  • Government requests
  • Protection of our rights and property
  • Prevention of fraud or illegal activities

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against:

  • Unauthorized access
  • Alteration or destruction
  • Accidental loss
  • Unlawful processing

Our security measures include:

  • SSL encryption for data transmission
  • Secure server infrastructure
  • Regular security audits
  • Access controls and authentication
  • Employee training on data protection

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. These technologies help us:

  • Remember your preferences
  • Analyze website traffic
  • Provide personalized content
  • Improve our services

You can control cookie settings through your browser preferences. However, disabling cookies may affect the functionality of our website.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. When we no longer need your information, we will securely delete or anonymize it.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information
  • Portability: Request transfer of your data to another service provider
  • Objection: Object to certain types of processing
  • Restriction: Request restriction of processing in certain circumstances

To exercise these rights, please contact us using the information provided below.

9. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers are conducted in accordance with applicable data protection laws and that appropriate safeguards are in place.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date.

Stay Informed

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of our services after any changes indicates your acceptance of the updated policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: support@webixlab.online

Phone: +255 620 636 893

Address: Dar es Salaam, Tanzania

Business Hours: Monday - Friday, 9:00 AM - 6:00 PM EST